Terms of service
Terms & Privacy
Purchasing Policy
We make every effort to fulfill all orders; however, Best Rug Pad cannot guarantee the availability of every product shown on our website. We reserve the right to discontinue any product at any time without notice.
To ensure fair access for our customers, we may limit purchase quantities to reasonable amounts.
All prices are listed in U.S. dollars and do not include shipping, handling, or applicable sales taxes. These charges will be added to your final order total. You are responsible for any shipping fees and state or local sales or use taxes associated with your purchase.
While we strive for complete accuracy, we do not guarantee that all website content—including pricing and product specifications—is error-free or fully up to date. If a pricing or content error is discovered, we reserve the right to correct it and apply the corrected information to your order, even after it has been submitted. Best Rug Pad also reserves the right to withdraw any offer and correct errors, inaccuracies, or omissions at any time.
For more details regarding purchases, please review our Return Policy.
Privacy Policy
This Privacy Policy explains how personal information is collected, used, and shared when you visit or make a purchase from the Site.
Personal Information We Collect
When you visit our Site, we automatically collect certain information about your device, including your browser type, IP address, time zone, cookies, and how you interact with our pages and products. We refer to this as Device Information.
We collect Device Information through technologies such as cookies, log files, web beacons, tags, and pixels, which help us understand how visitors use our Site.
When you make or attempt to make a purchase, we collect details such as your name, billing and shipping addresses, payment information, email address, and phone number. This is referred to as Order Information.
We also collect information you provide when contacting us through forms, chat, reviews, or email sign-ups. This may include your name, contact details, order information, and any text, images, or other content you submit. This is referred to as Customer Service Information.
Together, these categories are referred to as Personal Information.
How We Use Your Information
We use your Order Information to process payments, ship orders, send confirmations, communicate with you, and screen for fraud.
Device Information helps us improve our website, analyze customer behavior, and measure the effectiveness of marketing campaigns. We may also use this information for behavioral advertising and remarketing through trusted partners such as Google and Facebook.
Customer Service Information is used to respond to inquiries, improve our support experience, and, in the case of reviews, may be used in marketing materials.
How We Protect Your Information
We take security seriously. All transactions are processed through secure servers, and credit card information is encrypted using Secure Socket Layer (SSL) technology.
Sharing Your Information
We share Personal Information with trusted third parties to operate our business, such as ecommerce and analytics providers.
We may also share information when required by law or to protect our rights.
Behavioral Advertising
We may use your information to show you relevant advertisements. You can opt out of targeted advertising through settings provided by advertising platforms or industry opt-out portals.
Do Not Track
Our Site does not alter its data collection practices in response to Do Not Track browser signals.
Your Rights
If you are a European resident, you have the right to access, correct, or request deletion of your personal information. Your information may be transferred outside of Europe, including to the United States and Canada, to fulfill our services.
Data Retention
We retain Order Information for our records unless you request that we delete it.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs.
Minors
Our Site is not intended for individuals under the age of 16.
Contact Us
If you have questions about this policy or would like to make a request regarding your personal information, please contact us.